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Patient Physician Network Holding Company, L.L.C.
(972) 612-7273

Murray E. Fox, M.D. President and Chief Executive Officer - Ext. 101
Dr. Murray Fox is President and CEO of the Patient Physician Network in Plano and Medical Director of the greater than 600 member Plano Physicians Group. 

Dr. Fox received his Bachelors Degree from the University of Texas in Austin, and his Doctor of Medicine degree from the University of Texas Health Science Center in San Antonio. His residency training in OB/GYN was taken at Bexar County Hospital in San Antonio.

Upon completion of his residency, he entered the U. S. Air Force Medical Corps as a major, serving on the teaching staff at Wilford Hall U.S. Air Force Medical Center.

Upon discharge from the Air Force in 1975, Dr. Fox entered the private practice of OB/GYN in Plano. 

Since 1984, in addition to his medical practice, Dr. Fox has focused on organizing the physician providers at Medical Center of Plano to respond proactively to managed care.

His primary focus over the last eight years has centered on working with physicians, payors and employers to understand the challenges of health care delivery. In working with physicians, Dr. Fox has brought forward the concept of evaluating encounter data to document the “value” of healthcare to patients, payors and employers. 

This process, known as clinical integration, offered the opportunity to introduce the concept of healthcare reengineering through assisting physicians to combine quality of care issues with cost, utilization and outcome data to ensure patient accessibility, efficiency, education, promotion of wellness and prevention of disease.

Each physician who is affiliated with the organization has recognized that their future is linked to the successful establishment and ongoing operation of a clinically integrated physician delivery system.

Each year, comprehensive studies are completed and analyzed on various disease entities, then presented to the various medical and surgical specialties for review and discussion. From these conferences, clinical efficiencies are realized that positively impact the overall healthcare of the community.

In addition to his private practice and work with the Patient Physician Network and the Plano Physicians Group, Dr. Fox has been a key medical staff leader with the Medical Center of Plano, serving in the following areas:

  • Chief of the Department of OB/GYN 
  • Vice Chief of the Medical Staff
  • Chief of the Medical Staff
  • Chairman of the Medical Staff Executive Committee
  • Member of the Board of Trustees
  • Member of the Credentials Committee
  • Member of the Health and Rehabilitation Committee
  • Member of the Peer Review Committee

In 2003, Dr. Fox and the Patient Physician Network received the Healthcare Quality Hero Award from the DFW Alliance for Healthcare Excellence for significant contributions to the healthcare delivery system in Collin County.

 

Ralph E. Cross, FACHE Senior Vice President and Chief Operating Officer - Ext. 102
Appointed Senior Vice President and Chief Operating Officer of the Patient-Physician Network in 1999, Ralph E. Cross oversees the day-to-day operations of the corporation. During his tenure the organization has grown from 288 to over 600 physicians in all medical and surgical specialties, and is generally recognized as the preeminent physician organization in Collin County. He has served as Chief Operating Officer of the Methodist Hospitals of Dallas, President and CEO of Fort Hamilton Hughes Memorial Hospital and Healthcare Corporation in Hamilton, Ohio, Senior Vice President of Integrated Healthcare Resources International, and as the Healthcare Consulting Practice Leader with Sweetwater Health Enterprises. After receiving his Bachelor of Science degree from Florida State University, Mr. Cross earned a M.B.A. degree with specialization in healthcare administration from George Washington University, and a M.S. degree in International Management from the University of Texas. Mr. Cross has served as a speaker and faculty member at programs and symposiums sponsored by the American Medical Association, American Hospital Association, the American College of Emergency Physicians, and Texas Medical Association. He served three terms as Vice Chairman of the American Medical Association's Commission on Emergency Medical Services, and was the first non-physician ever elected to an office of the AMA. He is a fellow in the American College of Healthcare Executives. He is editor of the text "Working Effectively with Managed Care Plans-Strategies for Success", co-editor of the text "The Hospital's Role in Emergency Medical Services Systems", and author of twenty articles in professional healthcare journals.

 

 Scott M. McKnight

Vice President and Director of Information Systems - Ext. 105
Scott joined the PPN in October 1999 as Vice President and Director of Information Systems. His duties include the design and implementation of a whole life cycle information system for the purpose of clinical integration to help the hospital and physicians make rational choices based on better insight into the consequences of those choices. Furthermore, he is responsible for all aspects of technology from system analyses which includes purchasing, installing, configuring and maintaining all software and hardware equipment to database administration which includes designing and maintaining a normalized relational database system for both the SQL and Website servers to scripting in Structured Query Language queries and stored procedures for analyses and reporting at the PPNHCo. Prior to his current position, Scott served for six years as the Manager of Information Development for the former Harris Methodist Health Plan in Arlington, Texas, where he used statistical modeling of financial and quality indicators to produce reports and analyses on all aspects of HMHP/Select performances. Scott received a Bachelor of Arts degree from Texas State University in San Marcos, Texas in 1989.

 

Cheryl J. Smith Vice President and Director of Provider Relations - Ext. 104
Cheryl joined PPN in May 1997 and serves as Vice President and Director of Provider Relations. Her duties include working closely with the physicians and their staffs ensuring effective communication to adequately monitor operational efficiency, payor issues, connectivity, and data reporting. In addition, she recruits new physicians to PPN by meeting with them and introducing PPN's many qualities and member benefits. Prior to PPN, Cheryl served as the Contract Administrator for Foundation Health Plan where she supervised Contract Coordinators in Texas. One of her main objectives was to develop a database to track all physician, hospital, and ancillary contracts on a statewide basis, which was later adopted corporate-wide. Cheryl was elected to serve on the Alliance for Healthcare Excellence Board beginning in January 2007 for a three year term.

 

Tricia M. Thompson Vice President of Administrative Services and Director of Credentialing - Ext. 107
Tricia joined the PPN staff in June 2006 as the Vice President of Administrative Services. Currently, she is managing the credentialing program as well as other responsibilities including coordination of Payor Compliance activities and the Collin County Employer Healthcare Forum. Before her current position, Tricia was a manager for three years at Texas Back Institute where she was responsible for the managed care contracting, credentialing and HIPAA compliance. Tricia also worked at Aetna Healthcare for ten years in various roles including Regional Provider Communications Director and Provider Relations Manager. Tricia received her Bachelor of Science degree from Stephen F. Austin State University in Nacogdoches, Texas.

 

Lesley E. Bazant

Assistant Vice President and Financial Coordinator - Ext. 111
Lesley joined the PPN in December 1998 as Assistant Vice President and Financial Coordinator. Her duties include all aspects of finance and accounting for the PPN and PPG. Prior to her current position, Lesley has over 25 years experience in accounting and banking, working for various CPA firms and financial institutions.

 

Susan M. Burris Assistant Vice President and Coordinator-PPG - Ext. 100
Sue has been with PPNHCo since it’s inception in 1996 as
Assistant Vice President and Coordinator-PPG.  Her primary responsibilities are to address any membership items, functioning as a liaison between the PPG membership, payors, and the PPN. Prior to joining Plano Physicians’ Group, Sue was an office manager for seven years for a local dermatologist who was also a PPG member.  Throughout the years she was involved with PPG’s Office Manager organization at various levels.  She brought with her a wide variety of knowledge of the functions of a physician’s office.   Entering healthcare on the edge of development for Managed Care, Sue has an understanding of the difficulties and changes experienced by the PPG membership.  Sue is familiar with CPT coding guidelines, understanding EOB’s and an empathy for the physician and office staff regarding the difficulties of the ever-changing healthcare industry.

 

Paul N. Moore Assistant Vice President and Information Specialist - Ext. 106
Paul joined the PPN in January 2000 as Assistant Vice President and Information Specialist. His duties include working with physician practices to ensure compliance with clinical integration requirements, serving as webmaster of the PPN website, filling the role of HIPAA Privacy Officer for the company, and serving on the Payor Compliance Task Force. Prior to his current position, Paul served for five years as a Pharmacy Relations Representative for the former Harris Methodist Health Plan in Arlington, Texas. In this capacity, he prepared pharmacy data analysis for senior management and was responsible for the Harris Methodist pharmacy network expansion for both HMO and PPO product lines in East Texas. Paul received a Bachelor of Arts degree from Austin College in Sherman, Texas in 1987.

 

Judy A. Turney

Credentialing Coordinator - Ext. 103
Judy joined the PPN staff in April 2007 as Credentialing Coordinator. She has eleven years of credentialing experience. Prior to joining PPN, Judy worked as the Credentialing Coordinator for Texas Cancer Associates and has also worked as Senior Credentialing Analyst with Great West Health Care.